FAQ

Is it possible to create a new task status in a project / project board

The available task status will be defined for a project type and set in the project type settings.

But it is also possible to create a new status in the project board. Just click the "+" button on the right, name that status and move it to the desired position via drag & drop. This helps to edit your workflow on the go. The new status is also available in the list view for that project.

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The colors stand for the following task status types:

  • Blue (To-Do): Tasks you are not working on, e.g. backlog tasks
  • Yellow (In Progress): Tasks you are actively working on
  • Red (Stuck): Task you can't work on, because there is an obstacle 
  • Purple (In Review): Waiting for superior or client
  • Green (Done): Task you have finished

Can I create Subtasks?

Yes, it is possible to create subtasks within a task. We show you how to do it in the article for the Task details.

Can I tag people for a task?

Yes, just go to the task details and create a comment using the @ sign in the activity log.

Depending on their individual notification settings, the tagged users will get notifications about your comment.

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Can I assign one task to multiple users?

No, one task can only be assigned to one user. You may need to split the tasks into the parts for every user. 

Can I create tasks from Emails?

Right now this is only possible via the Zapier integration.

If you create a new Zap select Email by Zapier as trigger.

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Now you need to enter a custom mail address. 

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Send a test Email to that address and process with the test. Afterwards you can select the action to create an awork task via Zapier. See our article about the Zapier Integration for details how to set this up.

If the Zap is active you can send Emails to this new address and they will show up as tasks in awork.

Can I add files to a task?

Yes, just navigate to the task details and select “Attach file” or drag & drop it into the area. You can add one file at a time, but as many files as you like.

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You are also able to add files to comments in the activity log. You you need to upload them with a comment. 

Is there a size limit for files that I add to a task?

Single files can be up to 1 GB. But there is no limit for the workspace right now.

Why should I tag tasks?

When a task is tagged you can find the task (or a group of tagged tasks) easily by using the search typing the tag name.

Are there recurring tasks in awork?

Yes there are recurring tasks. To repeat a task go to the task details, click on the three dots icon in the top right and select Repeat task.

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General

Recurring tasks will be marked in task lists with an icon. If you click the icon you can edit the recurrence rule. If you do that from a task that is not the original one there will be an option to edit the original task. The reason for that is that awork copies the original task for every recurring task.

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The following entities of the original task will be copied:

  • Name
  • Description
  • Subtasks
  • Attachments (just the initial one)
  • Watchers
  • Assignee
  • Lists
  • Initial status
  • Tags
  • Type of Work
  • Priority
  • Estimate

Tipp: Recurring Tasks will be created at 8am on the selected day.

Intervals

You have the following options for the interval:

  • Day(s)
  • Week(s)
  • Month(s)
  • Year(s)

There are also different options for the intervals:

Day(s)

You can choose on which day(s) of a week a task should be repeated (1). Afterwards you can set how many days/weeks after the creation of the task the deadline will be (2).

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Week(s)

First, you can select if a task will be repeated every week or another number of weeks (1). Then you can select the weekday on which the task will be repeated (2). Afterwards you can set how many days/weeks after the creation of the task the deadline will be (3).

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Month(s)

There are two options for the monthly interval:

Select a certain day of the month

First, you can select if a task will be repeated every month or another number of months (1). Then you can select the day on which the task will be repeated (2). Afterwards, you can set how many days/weeks after the creation of the task the deadline will be (3).

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Select a certain week of the month

First, you can select if a task will be repeated every month or another number of months (1). Then you can select the week (2) and the day (3) on which the task will be repeated. Afterwards, you can set how many days/weeks after the creation of the task the deadline will be (4).

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Year(s)

First, you can select if a task will be repeated every year or another number of years (1). Then you can select the month and the day on which the task will be repeated (2). Afterwards, you can set how many days/weeks after the creation of the task the deadline will be (3).

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Delete Recurrence

To delete a recurrence go to task details and click the recurring button. Now select remove and there will be no recurring tasks for this task anymore.

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How can I prioritize tasks?

Yes, just click the priority icon with the task details.

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Can I edit / delete multiple tasks at once?

Right now this is not possible in awork.